August, 2013

Streamlined project management tools for SMB Information Technology

The high level tasks need to be listed in some kind of tool that tracks deadlines, assignments and other key information. People often think of Microsoft Project and enterprise-class software for this, and those are great tools.   However, MS Project and the competition take time to learn and might be too expensive for your […]

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XRM: eXtend Customer Relationship Management

Use the non-technical customization tools in CRM to create entirely new applications for your organization in a fraction of the time that it would take with traditional programming.  And if you have software development capabilities, eXtended Relationship Management lets you fine-tune the business processes that drive customer, supplier and employee interactions. XRM takes advantage of […]

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Gartner releases the Magic Quadrant for B2B Sales Force Automation

Business-To-Business (B2B) sales leaders will find some interesting reading in this Magic Quadrant from Gartner. The reviews and scoring focus on the productivity of sales teams, starting with the core capabilities of account, contact and opportunity management. Add-ons such as sales configuration, incentive compensation and territory management are also considered, as are mobile and deployment […]

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